Refund Policy

Contact support if you were charged twice for the same league setup.

Contact support if payment succeeded but DraftFate did not create or recover your paid league dashboard or the league-specific links included with its game format.

Contact support if you purchased by mistake and have not opened the commissioner dashboard, created or accessed league-specific links, or used the league.

Completed digital purchases are generally not refundable after the commissioner dashboard or league-specific links have been created and made available.

Refunds are also generally not available for league rule disagreements, draft results, manager choices, or private league decisions outside DraftFate.

Send a support request within 7 days of purchase. Include the league name, checkout email, payment date, and a short description of what went wrong. Do not send full card numbers or bank details.

Approved refunds are returned through Stripe to the original payment method. Your bank or card issuer controls how long the credit takes to appear.

Last updated: July 14, 2026